Terms & Conditions
Welcome to Lavins – The Ultimate Beauty. These Terms & Conditions govern your use of our website, products, services, and online platforms operated by Lavin Pharma (M) Sdn. Bhd.
1. General Information
Lavin Pharma (M) Sdn. Bhd. reserves the right to modify, update, or change these Terms & Conditions at any time without prior notice. Continued use of this website indicates acceptance of all changes.
2. Product Information
We strive to ensure all product descriptions, images, pricing, and details displayed on our website are accurate. However, slight variations may occur due to packaging updates, screen display differences, or supplier changes.
- Products are subject to availability
- Prices may change without notice
- Promotions may have limited durations
3. Orders & Payments
By placing an order, you agree that all information provided is accurate and complete. Orders are only confirmed after successful payment verification.
- Fraudulent orders may be cancelled
- Payments are processed securely by supported platforms
- Orders may be rejected if information is incomplete
4. Shipping & Delivery
Delivery times may vary depending on destination, courier service, weather conditions, and public holidays.
- Customers are responsible for accurate shipping details
- Shipping delays beyond our control may occur
- Additional charges may apply for re-delivery attempts
5. Returns & Refunds
Returns and refunds are subject to our Returns & Refunds Policy. Requests may require supporting evidence such as photos or videos.
- Refund approval depends on review process
- Items must be unused and in original packaging
- Platform policies may also apply
6. Intellectual Property
All content on this website including logos, product images, graphics, text, and branding are owned by Lavin Pharma (M) Sdn. Bhd. Unauthorized use or reproduction is prohibited.
7. Limitation of Liability
Lavin Pharma (M) Sdn. Bhd. shall not be liable for indirect or consequential damages arising from the use of this website, products, or services.
Need Assistance?
If you have questions regarding these Terms & Conditions, please contact our customer support team.
Email: info@lavins.com.my
Phone: +603 5612 9599